Along with providing honest assessments and the best flooring products in the business, the dedicated team of flooring experts at Bennetts Carpets are committed to offering exceptional customer service.
We understand that having new flooring installed in your home is a big decision and financial undertaking, so we make every effort to ensure that the process is as easy and stress free as possible. At Bennetts Carpets, ensuring that you have a great customer service experience and that you’re satisfied with the end product is our top priority.
Capturing customer reviews and feedback enables us to measure satisfaction, monitor our performance, and ultimately improve our business for your added benefit. If you’re happy with the service you’ve received from Bennetts Carpets, please leave a review on our website by clicking the link below. You can also share your feedback on your preferred website: Facebook, Google Plus, Womo, True Local, or Yellow Pages. We’d love to hear what you have to say!
What Our Customers Say...
I was referred to Mark Bennett because I was completely confused about what flooring to get. I always wanted wood but was hesitant because I had no idea what to look for and how to look after it. Mark walked me through the difference between wood, vinyl, laminate etc and helped me choose the floor which best suited my needs. We decided on Aussie Blackbutt and I am so impressed with how it looks, how it was laid, the knowledge and assistance throughout the process. My floors have pulled our renovation together and are just gorgeous. I love minimalism and perfection of real wood. Thank you Mark, you truly went above and beyond for me. Highly recommended.
I can’t speak more highly of the team from Bennetts. The entire experience was pleasantly refreshing; from our initial meeting with Cristy, who organised everything so seamlessly, through to the professional installation of our carpet and vinyl planks by Mark and Tristan. The team at Bennetts were excellent to deal with through every stage of the process. We will definitely be engaging their services for the next stage of our renovations.
From quote to installation, I was delighted with the service, choice & quality of workmanship.
The fact that the installation was on Nth Stradbroke Island was no obstacle. Cristy was happy to visit the site to best prepare the quote & the installation team were on site within 2 weeks.
Thank you to Mark Bennett and the team for a wonderful job in replacing the carpet in my house. I am very happy with the end result and found Mark very professional in organising the new carpet as well as the extra tiles in a small area in the lounge. The communication at all times was excellent and the carpet layers were on time and cleaned up after they were finished. I am happy to recommend Bennetts Carpets.
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