Frequently Asked Questions

 

  • #1

    My carpet was damaged due to flooding – what should I do?

    Flood damage can vary in severity and the amount of damage it can cause. Very rarely, you may be able to resurrect your flood damaged carpet. But in a vast majority of situations, you will need to replace it. Floodwaters do significant damage to more than just the carpet alone. The underlay, adhesives and carpet fibres can all sustain damage as a result of water. This means that it is usually just not feasible to try and restore water damaged carpets. Instead, you should look at your replacement options. Carpet replacement is a great way to restore your floor. It allows you to start again and fit a brand new carpet.

    If your carpet is badly water damaged as a result of a flood, then contact the team at Bennetts Carpets today. We have an extensive range of possible replacements for you. Our specialists can assess the damage and provide you with expert advice on how to proceed. If you decide that a replacement is the best course of action, then we can make that happen. At Bennetts Carpets, we are committed to making your situation better, in whatever way we can.

  • #2

    What underlay should I use on my new carpet?

    When it comes to choosing a carpet, a lot of homeowners overlook the importance of a good underlay. Because it is not visible, many are tempted to go with the cheapest, but that is not always the best approach. A quality underlay is actually a vital part of your carpeting project. It will complement the carpet excellently, and add to your overall satisfaction. Underlays can add to the underfoot feel of your carpet, making it more cushiony and comfortable to walk on. It can also insulate your home or apartment from noise more effectively. Additionally and perhaps more importantly – quality underlays act as insulation against the cold. This can even save you money on your heating bill during winter.

    So ultimately, it is important that you pay just as much attention to underlays as you do to carpet. But how do you know which one is right? That is where the team here at Bennetts Carpets can help. We have been dealing with carpets for a long time. This includes sourcing and installation. As a result, we know which underlays are good and which are not. We will happily direct you towards the underlays that are better suited to your needs. We value all of our clients, and endeavour to do everything we can to make your carpeting solution the best it can possibly be.

     

  • #3

    Are carpets easy to maintain?

    Like any quality flooring or floor covering, carpets do require some maintenance to remain at their best. But exactly how much is required? Fortunately, not a great deal. The most important thing you can do for your carpet is to vacuum it regularly. Vacuuming removes small particles of dirt and grit, which is vital in terms of keeping the carpet looking fresh. Small particles of dirt can get deep into the fibre of your carpet. The abrasive nature of these particles can gradually erode your carpet fibres and leave it looking worn.

    For this reason, frequent vacuuming is a good idea. Periodically, you may also need to shampoo your carpet. However the precise nature of care that it needs varies from carpet to carpet. That is why the team here at Bennetts will provide you with a care guide for your carpet specifically. This will include care and maintenance instructions, to help keep your carpet at its best well into the future.